Work
Experience.

Wells Fargo

Domain: Artificial Intelligence

Part of the newly formed central AI team. Working with teams to improve efficiency and effectiveness through AI and helping them deliver faster.

Exotel Telecom

Domain: Artificial Intelligence

Clients: Bajaj Finserve, Zouk Bags, Barq & RCBC Bank

Projects: Voicebot Gen1, Gen2

• Developed intricate bot profiles (Mandates) defining personality, capabilities, and dialogue flows for complex user interactions.
• Integrated large language models including Gemini and OpenAI for NLU and generative answering.
• Implemented and optimized ASR and premium TTS (e.g. ElevenLabs) for natural, human-like voice experiences.
• Built and maintained API endpoints for integration with client systems, data sources, and telephony.

Enterprise System Solutions Private Limited

Domain: Artificial Intelligence

Clients: Logistics, learning platforms, technical support (ticket resolution), IT service providers

Projects: SentryVision (ANPR), InfoMate (organizational knowledge), Wisdy (educational chatbot), Contract Generator (shipping contracts), 20High Shipping Bot

• Developed and deployed AI apps across logistics, education, and support: chatbots, RAG, and multi-agent workflows.
• Built API services and document-processing pipelines with vector databases for querying, contracts, and retrieval.
• Delivered conversational assistants on channels such as WhatsApp with scalable backend integration.
• Maintained production systems through continuous optimization while tracking emerging AI tech.

Sambad Digital, Sambad Group

Domain: Media and digital marketing

Clients: Reliance Trends

Projects: Campaign website

• Designed and laid out the main campaign website.
• Coordinated with clients and vendors on requirements and delivery.
• Supported infrastructure for a high-traffic site and performance/UX goals.